Terms & Conditions

By accessing and using the Swords Casino (Dublin) platform, you agree to be bound by these Terms & Conditions.

Acceptance of the Terms

1. You acknowledge that you have read, understood, and accepted these Terms & Conditions.
2. These Terms & Conditions form a legally binding agreement between you and Swords Casino (Dublin).
3. If you do not accept these terms, please refrain from using our platform.

Eligibility Requirements

1. Only individuals who are at least 18 years old (or the minimum age required by applicable law) can use our platform.
2. You must provide accurate identification and proof of residency or work authorization within Irish jurisdiction to verify your identity.
3. We reserve the right to request additional verification at any time.

Geographic Restrictions

1. Our services are intended for users located in Ireland (primary market).
2. Limited acceptance is given to Cyprus, Malta, Latvia, but we may withdraw this privilege at our discretion.
3. Players must provide proof of Irish residency or work authorization within Irish jurisdiction.
4. IP geofencing is enforced for restricted territories, including the United Kingdom, United States of America, France, Australia, and others.

Account Registration Rules

1. Each user can only have one account registered with Swords Casino (Dublin) (One-account-per-user policy).
2. You must provide accurate information during registration to avoid penalties or account closure.
3. Account accuracy obligations: you are responsible for ensuring the correctness of your account data at all times.

Identity Verification and KYC

1. We may request additional verification documents, including proof of address, ID, or other personal identification documents, as part of our Know Your Customer (KYC) policy.
2. This is done to prevent identity theft and money laundering.

Account Security Responsibilities

1. You must protect your login credentials from unauthorized access by third parties.
2. You are responsible for any actions taken on your account if you fail to keep your passwords confidential or secure.
3. Password protection: please note that we cannot be held accountable for losses resulting from hacking, loss of password, or other issues related to account security.

Login Credentials and Password Protection

1. Do not share your login credentials with others to avoid any potential consequences, such as penalties or even permanent account closure.
2. Password reset policies apply to cases where you forget your password.
3. Repeated requests for resetting passwords due to lack of safety measures will be investigated thoroughly.

Restricted Behaviour and Prohibited Activities

1. You agree not to use the Swords Casino (Dublin) platform for unauthorized purposes, including money laundering, cheating, or creating duplicate accounts (Multi-accounting).
2. The following activities are considered prohibited: phishing, hacking attempts, creating viruses.
3. Engaging in any restricted behavior will result in penalties or account suspension.

Bonus and Promotion Rules

1. Welcome bonuses and promotional offers can be used as described within the rules for each bonus.
2. Wagering requirements must be satisfied before requesting withdrawals related to these promotions.
3. No minimum bet is required, but you are responsible for understanding applicable wagering conditions per game.

Wagering and Gameplay Conditions

1. Our RNG system ensures fairness in our games; however, we cannot guarantee any win or payout amounts due to the unpredictable nature of outcomes.
2. All prizes remain under Swords Casino (Dublin)'s ownership until distributed according to these Terms & Conditions.
3. Loss limits are tracked within your account dashboard for responsible gambling purposes.

Bonus Abuse Prevention

1. Repeatedly creating new accounts with bonus-optimizing strategies will lead to penalties, such as freezing or deleting the accounts permanently.
2. All attempts at exploiting our bonuses in ways that manipulate gameplay outcomes and violate fair play principles may be addressed through permanent restrictions on your account(s) without prior notice.

Deposits and Withdrawals

1. You can deposit funds using our designated payment methods within a reasonable timeframe.
2. Verification before withdrawals: we reserve the right to request identification or verification in specific situations, as per applicable regulations.

Responsible Gambling Expectations

1. Self-exclusion is available for users who believe they have an addiction problem; this process cannot be reversed and may last anywhere from 1-6 months (including permanent options).
2. Reality check reminders will appear every half-hour to one hour of continuous game play, as per our commitment to player well-being.
3. Please do not ignore or disable reality checks for your own safety.

Game Fairness and RNG Systems

1. iTech Labs has certified that all Swords Casino (Dublin) games have been tested thoroughly, ensuring fairness in gameplay outcomes.
2. You agree to rely only on these games and the principles of fair play when participating within our platform.
3. Any suspicions or concerns related to game randomness should be directed to our customer support team.

Technical Interruptions or Voided Gameplay

1. Technical issues such as system crashes, server downtime, power outages, are beyond Swords Casino (Dublin)'s control but may impact gameplay.
2. If technical disruptions occur during active games, you can expect a decision on the matter to be made according to our fair play policy.

Suspension or Closure of Accounts

1. Upon detecting unauthorized behavior, suspicious transactions, or non-compliance with these Terms & Conditions, your account(s) will be suspended until further notice.
2. If the breach involves cheating software usage or money laundering schemes (with intent), Swords Casino (Dublin) has discretion to freeze and delete all your accounts associated with that username immediately without refunding funds already deposited.

Intellectual Property and Platform Ownership

1. All rights not explicitly granted in this agreement remain under ownership of Swords Casino (Dublin), including copyrights for website content and gaming materials.
2. The development, maintenance, marketing and use of the platform is subject to these Terms & Conditions as outlined here.

Limitation of Liability

1. We do not guarantee a specific minimum payout amount per game round due to its unpredictable nature.
2. No compensation or liability will be incurred in connection with any loss resulting from your failure to provide complete account details correctly and up-to-date on time, hacking attempts, use of forbidden devices etc.

Modification of Terms

1. We reserve the right to update these terms at our discretion; please regularly visit our website for notifications about changes.
2. Changes may include adjustments in game rules, bonus offers or deposit/withdrawal policies.
3. Continued access and continued using services beyond 30 (thirty) days from change announcement will be interpreted as an unconditional acceptance.

Contact or Support Guidance

1. For help with your account, login issues, password recovery or any other concerns please contact our support team via phone, email , Live Chat and/or WhatsApp numbers.
2. If we are unable to verify an issue through a single channel of communication then further action may be requested from Swords Casino (Dublin) before you can resolve it in your favor.

Applicable Licensing or Regulatory Oversight

1. Our platform operates under license from Gambling Regulatory Authority (GRAI) with reference number 2024-07708.
2. You agree to comply with all applicable laws, rules and regulations that apply to gaming services provided by Swords Casino (Dublin) within the Republic of Ireland.

By agreeing these Terms & Conditions you acknowledge your agreement, and any disputes arising will be resolved through internal dispute resolution mechanisms where possible or external regulatory bodies as required according to our agreement (to prevent conflict of interest).